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12 ways to engage with your clients

Customer engagement (CE) is an effect, a reaction, a connection, a response and/or an experience of customers with one another, with a company or a brand. The initiative for engagement can be either consumer- or company-led and the medium of engagement can be on or offline. Love your customers. I guess you already know that. But the question is, “do you really love them?” Think about it. If you truly love them like you claim, then why are you in such a hurry to get their money that you forgo getting to know them? Wouldn’t it be mutually beneficial to engage customers first, and fan their hunger and thirst for your product? Customers are the lifeblood of your business. Whether you sell ebo

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