December 6, 2018

I have heard people in psychology, alternative medicine, and other fields talk about the damaging effects of stress on a person's mental and physical well being.  The greatest cause of stress in any person's life stems from fear.

We have been told that there are tw...

November 30, 2016

Communication Breakdown

Case Study – Web Industry

Poor communication is a surefire way to damage any project or relationship, but in this particular case, the lack of communication was not the issue; the company provided regular updates on projects and milestones and so...

September 17, 2016

Customer engagement (CE) is an effect, a reaction, a connection, a response and/or an experience of customers with one another, with a company or a brand. The initiative for engagement can be either consumer- or company-led and the medium of engagement can be...

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